Returns & Exchanges
Due to the nature of food products, we cannot accept returns on perishable items. However, your satisfaction is our priority. If you are unhappy with your order, please follow our resolution process.
Return Process
- 1.Submit a Request
Email our support team with your order number and the reason for your request within 7 days of receipt.
- 2.Provide Verification
For quality concerns or damaged goods, please attach clear photos of the product and packaging.
- 3.Review Process
Our quality assurance team will review your claim within 48 hours to determine eligibility for a refund or credit.
- 4.Resolution
Approved refunds are processed back to your original payment method, or a replacement shipment will be dispatched.